Stephen B.

I call customer severice yesterday several times and finally had someone to answer. I told them that most of my order didn't arrive. The customer service representative acted like he was not concerned. Didn't even apologize for my inconvenience. I had to call them many of times in the past just and not have anyone answer the phone and when they do its not pleasant at all! I haven't received an email as to my issue but the representative said it would taken care of and my order would be sent out again. I hope so, because I need my art supplies as I am an artist. I think I will find another company to order my art supplies! Customer service is very important because if it wasn't for the customer they wouldn't be in business the start with! Until they get customer service right, I do believe they will lose customers.