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Joe U.

Contributor Level

Total Points
168

2 Reviews by Joe

  • Tophatter

2/4/18

Received USB Drive for present for Christmas. Device would not hold files.
Contacted Tophatter in January and gave them every opportunity to do the right thing, replace drive or refund. They wouldn't do either. Device was advertised as Lifetime Warranty. They do not stand behind their products, I wouldn't use them again. So no drive, no money, that is what you can expect.

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Graciela M. – Tophatter Rep

Hi Stephen, we truly understand your frustrations and we sincerely apologize for the inconvenience.

Please contact directly our Customer Support Team and provide them with your order number so we can investigate.

We can be reached via email here: http://tinyurl.com/j8eo7hu. Thank you.

Warm regards,
Graciela

  • Soundstagedirect

2/19/17

Ordered product from Seller but wasn't as promised. Reported to Reverb.com customer support but didn't receive help. Wouldn't recommend site due to fact that Reverb.com wouldn't make dishonest seller do the right thing!

Tip for consumers:
Don't assume that something is great or perfect condition that it works or is complete. Missing parts is allowed.

Service
Value
Shipping
Returns
Quality

Joe Has Earned 8 Votes

Joe U.'s review of Tophatter earned 6 Very Helpful votes

Joe U.'s review of Soundstagedirect earned 2 Very Helpful votes

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