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1 Review by Stephan

Escrow.com

Escrow.com

4/8/19

Can you say worst experience ever? After an account was set up and Funded the company let us know that they are unable to do this type of transaction (property renovation). They should have let us know from day 1 versus sending multiple emails to fund the transaction. The situation only got worse. I was told my funds would be refunded multiple times, but it would take 2 weeks. A wire transfer within the US does not take 2 weeks, let alone 3 weeks plus. I asked for verification as to where the funds were sent and the response "we sent them back to where they came from ". After further discussions, I was told to check with my bank...how can my bank help me when they did not initiate the incoming wire transfer? I asked for verification as to where the funds were sent (routing number, account number, and date of transfer). Of course I DID NOT receive this information, but rather an email that the a wire transfer was sent out. Funny thing is, the date of sending the wire transfer out this time was a different date than they told me on the first call. Yes, I am still waiting on my funds. Are they sitting on my funds collecting interest?
This business is highly unethical. It cost me a substantial amount of time, money, and frustration.

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