Stephanie W.

For everyone who's around to read this review,
In order to fully understand you need to check out my Facebook page as its public under Stephanie Whitman and you'll see the post that began at all! It Chronicles the horrible experience I had with Metro PCS and their salespeople!

PLEASE HIT THE LIKE BUTTON OR FEEL FREE TO COMMENT!
SHOW #METROPCS: THAT THEY CANNOT RIP PEOPLE OFF ONE-BY-ONE ANYMORE!

So I'm sure some of you have seen the post I put on Facebook about the #Metro ordeal that I've been going through since May 4th of last month? And if you haven't you could check it out on my feed because it's public.
Well...,... let me tell you what's going on with that. As soon as I posted that long post chronicling everything that happened from the minute I walked into the #MetroPCS store till that day I posted. (It included everything on how the salesperaon, #PEDRO FROM THE #MtPENN #METROPCS #STORE tricked me, lied to me, sold me a broken phone, and when I went back the very next day to return the phone tells me that he did an upgrade without my approval or even telling me that he was doing an upgrade and said because of that he cannot return or exchange the phone.)
Well the very next day I got a response from the #MetroTeam saying how sorry they were and that they were going to fix this problem and that yes it was wrong what he did to me and they agree with me a wholeheartedly. (And I have all the messages to prove it.)
Now mind you that was over a month ago okay? MY monthly bill is due again. Now I pay my fee and I'm not able to even use the phone so what sense does that make? And every time I ask them, " what's going on?", "Look just give me my money back I'll give you the phone", "you even told me what he did was wrong and that this sale was shiesty AT THE VERY LEAST" and there was nothing right about the way he went about selling me the phone and that I should be able to give the phone back and get my money back" these are all comments that they have made to me and I have made to them. Believe me I have them all saved in my messenger account.
And every time I check in with them after a few days of waiting they're repeatedly telli me how "grateful they are for my patience, just a few more days"! L guess what my PATIENCE has RUN OUT.
NOTHING IS BEING DONE! THEY'RE STRINGING ME ALONG AND THEY KNOW IT.
The only thing that they were ever willing to do was to offer me 2 "Courtesy" phones which were older than the previous phone I owned. THE TWO PHONES THEY OFFERED ME CAME OUT IN 2016 AND 2015! My previous phone was LG K20 Plus. AND CAME OUT IN 2017, the two phones they offered me where made two years prior to that! No mention of returning my money... nothing!
So I had to turn it down. I'm not going to spend #$153 on a #phone that's #ancient.
So what I'm asking all my Facebook friends and people that don't even know me to do is to just hit the like button on this post and show #MetroPCS A #MULTIMILLION-DOLLAR #, CORPORATION, that the average person can make a difference! Let them know that this won't be tolerated! I mean seriously $153 return out of the billions of dollars they make? IS THAT REALLY GOING TO PUT A DENT IN THEIR POCKET BY DOING THE RIGHT THING? So I asked you pleaae show this company that they can no longer treat people any old way they want to and take money from people that really don't have any money to begin with. Just a like, share or comment whatever you want to do, or whatever you can do would be greatly appreciated. The more people who like this post... the more it shows #MetroPCS that they cannot get away with things like this!

I THANK YOU FOR YOUR TIME IN READING THIS POST!