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Stephanie W.

Contributor Level

Total Points
81

1 Review by Stephanie

  • Hebeos

5/7/18
• Updated review

It seemed as if they were only able to respond to one email each day. So I was constantly behind in getting resolution but when I said I only wanted a refund, they were able after a few days to confirm that and send a refund.

Fraud
4/22/18
• Previous review

No customer service number. They ignore email. Ordered a prom dress on 3/31. Paid extra to have it arrive by 4/18. They emailed that we would have it not later than 4/21. It's 4/22. They want to know if I want them to ship it and if it arrives too late, THEY will pay the rush shipping charges. How is that an answer? Also - that means they haven't even started shipping it ye. I had to go out and find another dress for my daughter today.

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