I do not believe StyleWe is sorry for anything or they wouldn't have treated all of us this horribly to begin with.
I was given a refund by my credit card company for several reasons. Firstly, StyleWe misrepresented their return policy by hiding it prior to purchase, which is a breach of the seller-buyer good-faith contract. Secondly, I returned their clothes to them following their directions, and the package made it to their district. According to an independent online tracking system, the package was held up at their district's post office because they had refused to accept it. They tried to claim it was a custom's issue. However, according to research I did, customs fees are paid at the time of export, and not upon return. At most, were it applicable, a customs fee should be $2 in this case, and not the significantly higher amounts they try to exort from people. Thirdly, StyleWe told so many different stories that it made anything they said completely unreliable, therefore discrediting their testimony.
After I was awarded the refund, the package no longer showed up in the tracking system, which usually means it was delivered. They no longer had a reason to play games. They have told so many lies that they can't keep them straight. They clearly had no intention of ever giving me, or any of you, a refund. And now that my credit card company stood up to their unfair business practices they want to pretend that they are the victim here. It's downright laughable.