Developed in part with a grant from
the National Science Foundation

Member since February 2016

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 63

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Stephanie

Wig.com

Wig.com

2/11/16

They made mistake re overnight shipping (I was expecting overnight s&h - on-line receipt indicated charge of $39.99 for same) when I called, rep was rude, non-apologetic about delay and practically called me a liar for continually stating I ordered overnight shipping. I was also taken aback when told part of order was cancelled? Why didn't they contact me?
I asked that they send return label - was told THAT would take 24-48 hrs. Anyhow, I asked for a SUPERVISOR. After she had me hold for several minutes, she came back stating she couldn't give me supervisor's name, to keep holding. WELL, I'm HOLDING! It's been since 5:59 Central, and it is now 6:29 - obviously, they've NO INTENTION of coming to the line again. Music in the background while "PLEASE HOLD - YOUR CALL IS BEING REGISTERED is repeated ad nauseum. Better Business Bureau will be advised accordingly - you'd better believe it! Guess I'll hang up and enjoy my evening while they continue "REGISTERING" my call...

Stephanie Has Earned 2 Votes

Stephanie T.'s review of Wig.com earned 2 Very Helpful votes

Stephanie hasn’t received any thanks yous.

Stephanie doesn’t have any fans yet.

Stephanie isn’t following anybody yet.

Similar Reviewers on Sitejabber

ramonaj8
1/26/19

I ordered 3 wigs in December. After 3 weeks they arrived, but not in time for my event. One was...

maureene25
9/21/18

The cost of the wig is not as posted. The shipping and custom charges to Canada more than triple...