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Stephanie S.

Contributor Level

Total Points
85

1 Review by Stephanie

  • Pokemon Center

5/25/19

Without ever seeing reviews of the online store I happily placed an order for almost $400. After I entered all of my information and went through with my transaction, they charged my card after they switched my billing and shipping addresses. If I had entered it wrong, my purchase wouldn't have gone through. It was an incompetent error on their part. After contacting them repeatedly, they basically left it up to me to call the shipping companies and have it changed and I was even told by FedEx that the seller should be able to change the information since they completely left out the apartment numbers anyway when they switched the addresses. Horrible company and lazy, incompetent customer service.

Stephanie Has Earned 5 Votes

Stephanie S.'s review of Pokemon Center earned 5 Very Helpful votes

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