Stephanie S.

I received a bunch of things I wanted from this site and I'm really happy with everything! However I only got accessories and general things for the apartment that they sell. They have a really awesome collection of apartment stuff I guess similar to what Urban Outfitters has. I don't know how their clothes are but for what i got, I'm very happy.

I placed two orders on this site, two days apart. The deals are really good and the products are legit (I ordered a Hot Wheels racetrack, Stila makeup, Smashbox makeup and Marc Ecko jeans). However the shipping and communication are terrible. It took 2 1/2 weeks for my order to come and although the site does mention shipping typically takes 2 to 3 weeks, it is hidden in the site and nowhere to be found when you are checking out (a problem if you are expecting normal shipping times). I emailed them for an order update and they got back to me saying my order would be in by X date, and when it didn't arrive and I emailed them again, I got no response. The package actually arrived a week later than when they said it would come. The products were good, so I suppose it's an OK site... but they need to be more upfront with shipping so people don't get surprised when they find out later that it takes so long to arrive.

There are a lot of complaints but I think groupon is good site for consumers. I live in NYC and I've seen great businesses advertise on Groupon. I'm not sure why people are whining about the fact that groupon takes whatever percent or that if a lot of people buy the deals they have to wait to use it. Media costs are btwn Groupon and the advertiser IMHO, so I'm going to trust the advertiser to know what they can and cannot afford to promote. And groupon shows you how many people buy the deal so if you are daunted by 1K people using a business then just don't buy it. I've found a lot of great places on Groupon and I've never had any problems with the site or with the businesses. However you should check up on the business before you buy their deal. Just cuz groupon puts something out there doesn't mean you can't be an educated consumer and research it first.