Stephanie S.

I normally seek review data before continuing with anything or any company, but thought Care.com was a reputable company since I see their ads everywhere. I too decided to register once COVID struck. I was speaking with a few parents via Care.com, but all of a sudden my account was locked unless I agreed to pay $14.99. Now the thing is I would have probably paid $40 if they would have warned me. They could have easily sent an email or placed a pop-up on my account stating "Your account will be locked in 7 days, and you will no longer be able to speak to prospective parents if you do not purchase the care check." I would have easily paid, but it's the principle. The fact that they lock your account with no warning. It's just a slime-ball creepy thing to do. In the past I have registered with Sittercity.com, and when parents were interested in me they would pay for the clearances and checks. I will be working strictly with them from now on. I also believe if more people contact the Better Business Bureau in regard to Care.com maybe, just maybe, they would get their act together.