Thumbnail of user stephanier96

Stephanie R.

Contributor Level

Total Points
80

1 Review by Stephanie

  • StubHub

5/20/17

To start off my husband bought tickets for us to go see a musical. He bought the tickets 2 months prior to the event. We were told that the tickets would arrive the Wednesday before the event (which took place on a saturday). Long story short tickets never came then they said oh you'll get it 2 days before and it will be an electonic copy. Do you think they came? Nope. We had to call and say we still never recieved them. They they informed him that the tickets were never validated. What does that mean? How do you charge people but not give them their tickets? They then said that they would have to bump us back a couple of rows. Which once we got to the location we were expecting to see a Broadway play but arriving at the location and find its a tiny theatre with a bunch of no names and we paid $700 for 2 tickets after taxes to find out that tickets were only being sold for 30 per ticket. We called stubhub to complain. According to stub hub this is ok?... no its not! I wish I could rate this 0 stars. We will never be using your site again. Please never use this site!

Stephanie hasn’t received any votes.

Stephanie hasn’t received any thanks yous.

Stephanie doesn’t have any fans yet.

Stephanie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user doneskeedealskee
Mark C. reviewed StubHub
4/11/24

I recently sold several tickets on Stubhub. One of the sales the buyer failed to provide a...

Thumbnail of user bobbies233
4/3/24

DO NOT USE STUBHUB! They let the seller by with selling the tickets on another platform for 4x...