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I RETURNED A LARGE NUMBER OF ITEMS DUE TO FINANCIAL ISSUES, NONE OF THESE HAD BEEN WORN. JTV CHARGED ME RESTOCKING FEES, STATING THAT THEY HAD ANALYZED THE ITEMS, AND SEVERAL WERE WORN. I FOUGHT THIS ALL THE WAY TO THE CORPORATE OFFICE AND WAS READ THE SAME SCRIPT OVER AND OVER AGAIN, HOW THEIR RETURNS DEPT HAS CRITERIA BY WHICH THEY JUDGE ITEMS HAVE BEEN WORN. I HAVE FILED A COMPLAINT WITH THE BBB, HOPING TO GET REFUNDED THE RESTOCKING FEES, WHICH KATIE IN CUSTOMER SERVICE PROMISED TO HANDLE HERSELF. OBVIOUSLY, KATIE DID NOTHING BUT GIVE OUT WRONG INFORMATION.
Sdotanne M.'s review of JTV earned 24 Very Helpful votes
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