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Stephanie M.

Contributor Level

Total Points
86

1 Review by Stephanie

  • thredUP

9/13/19

I ordered pants in 4X and 28, they came in in super tiny sizes! They don't have a customer service number to call, the messaging center sent me to email and when I FINALLY found a return section in my account they are trying to charge men$1.99 restock fee PER item on top of not giving me a full refund for what I paid! Attached is the receipt sent to my email and what they are trying to refund me on the website. What makes this worse is that I really needed these items befornan important conference next week. I paid $14 extra to have them sent in 3 days and there is no way to replace or get my kk way back in time! This is ridiculous!

Stephanie Has Earned 6 Votes

Stephanie M.'s review of thredUP earned 6 Very Helpful votes

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