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Stephanie J.

Contributor Level

Total Points
84

1 Review by Stephanie

  • VENUS Swimwear

9/13/19

This company has the worst customer care i have ever experienced. They emailed me when they shipped my item then did not actually ship it for 3 days after that causing it be delivered late. I still have not received it. They told me to contact the carrier and i could return to sender or change delivery - for some reason it was missorted and sent to the wrong state. My carrier UPS said tha the seller - Venus has placed limitations not allowing any changes to shipments so i have no choice but to wait. They lie and make returning or changing anything impossible. It feels like a scam.

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VENUS S. – VENUS Swimwear Rep

Hi Stephanie, we do apologize for any inconvenience. We have sent you a private message to further assist you.

Stephanie Has Earned 4 Votes

Stephanie J.'s review of VENUS Swimwear earned 4 Very Helpful votes

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