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Stephanie F.

1 Level 1 Contributor
  • 4 Reviews
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Beauty, Shopping, Computers & Technology

Member since November 2018

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4 Reviews by Stephanie

Knowing I have AAA gives me peace of mind that if I ever need them, they'll be there so quickly and do their work so efficiently. The day after Thanksgiving I tried starting my car and the battery was dead. I went on the website and filled out the battery service request. Less than 30 mins later, a technician came and tested the battery. I purchased a new battery right on the spot and he installed it and took away my old battery. Took all about 10 minutes and I was back on the road. Every driver should have AAA!
I've been an on and off customer for awhile and I always enjoy my boxes. I've never really been disappointed and I have discovered great products I would otherwise never have tried. One of the first beauty subscription boxes and I feel, one of the best. I only had one issue in which an eyeshadow was damaged during delivery and they immediately sent me a new one.
I am a frequent amazon shopper for years now. Anytime I ever had an issue, their customer service has always been very friendly and helpful and solve my issue every time. Also, any issues I did ever have was almost always related to delivery and not amazon itself but they always rectify the problem anyway. Prices are usually better then anywhere else on a lot of things and you can literally find anything. What would I do without amazon? (Only have more money)
I love the designs and prices that Sofamania offers and despite a great number of negative reviews, I read some positive ones and I was hopeful. I ordered a chair on 11/3, FedEx received the shipping information about 3 days later and then nothing for about 3 weeks. No contact from the company until I received an email that my money was refunded. When I contacted customer service they said sorry your item was damaged during shipment and now it's not in stock anymore. Sorry. One, FedEx never even got the chair, two, the website says it's still in stock. Very disappointed. At least I was refunded but this business is not a place you want to purchase from. You're better off going to Ikea or anywhere else. I reported my complaint to BBB.
Aldo S. – Sofamania Rep
Hello, I do apologize about the overall experience, and would be more than glad to look into what exactly happened. If you were informed the item is out of stock, but the site shows the item, there may be a possibly the item is available to order, but should state ships within 2-4 weeks.

Stephanie Has Earned 2 Votes

Stephanie F.'s review of AAA earned a Very Helpful vote

Stephanie F.'s review of Sofamania earned a Very Helpful vote

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