I sent a the receiver with a hardware failure that i bought in September 2015 and that was up under warranty that did not work in December 12 2015 now till January 11 2016 didn't get any answer by mail or phone. I have called customer service several times spoke with a customer service rep that did not solve my problem. Then the transferred the line a supervisor who never pick up the phone for 1 hour. I shipped the item with my own money and one of those representatives couldn't find the equipment. I have the tracking number from UPS which shown the person who received the equipment, Customer service is terrible and awful.
Need a replacement ASAP please
This is unacceptable my ticket number is 1585850