stephanie c.

I booked a flight with this company, to which I know for a fact that I put in the correct dates for departure and return. When I received my confirmation e-mail, I saw that the dates were incorrect. When I called their "customer service" to have them correct this, I was told that I had to pay an addition $250 for this because the "original" booking date was within a 7 day window and I was not allowed to cancel or change the dates for free. The reason the dates were within the 7 day window was their fault and the women who I was speaking to became extremely rude and hung up on me. When I called back twice, each time I was hung up on. Look at other websites regarding reviews for them, they are ALL bad. Not sure why this website has any good reviews... seems very scamish to me. PLEASE do not support this company, you will get ripped off.

I booked a flight with this company, to which I know for a fact that I put in the correct dates for departure and return. When I received my confirmation e-mail, I saw that the dates were incorrect. When I called their "customer service" to have them correct this, I was told that I had to pay an addition $250 for this because the "original" booking date was within a 7 day window and I was not allowed to cancel or change the dates for free. The reason the dates were within the 7 day window was their fault and the women who I was speaking to became extremely rude and hung up on me. When I called back twice, each time I was hung up on. Look at other websites regarding reviews for them, they are ALL bad. Not sure why this website has any good reviews... seems very scamish to me. PLEASE do not support this company, you will get ripped off.