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After not receiving reliable updates on my shipment, I called customer service and was verbatim told by their representative that the package will "get there when it gets there." After asking for a manager, which they supposedly didn't not have on site, I was told that their service is simply not reliable during the holiday season. Truly abhorrent customer service. The representative seemed jaded as though this was the 100th conversation that he had on the same issue. It was my first time using this service and it will certainly be my last. I am still awaiting my package.
Stephanie C.'s review of PetFlow earned a Very Helpful vote
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Yeah, I understand my mistake in this. I forgot my apartment number in the ordering process, but...
