Thumbnail of user stephanieb399

Stephanie B.

Contributor Level

Total Points
80

1 Review by Stephanie

  • Fanatics

2/7/19

Ordered a jersey that to date still not received and it's been 16 days since the order was placed? Fanatics did not process order and send to Fedex for another week after I ordered. Unaccepatable customer service and inefficient. Very disappointed, would not recommend!

Thumbnail of user erinf11
Nigel P. – Fanatics Rep

Hello Stephanie, thank you for your feedback! I am very sorry that you haven't received your package as of yet. Our number one concern is customer satisfaction. Upon review, the item you selected was a special event item which would not ship out until on or before 1/31/2019. However, your package was shipped out early on 1/30/2019. Because of the standard shipping method selected, there package would not be arrive until 3-7 business days from that date.The package will be delivered by 2/9/2019. Once again, I apologize for any frustration this may have caused you. Sincerely Julian

Stephanie hasn’t received any votes.

Stephanie hasn’t received any thanks yous.

Stephanie doesn’t have any fans yet.

Stephanie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jasonh1335
4/23/24

Absolutely a joke of customer service. I ordered an oversized item that was time sensitive to an...

Thumbnail of user maryg3978
Mary G. reviewed Fanatics
4/13/24

The item I ordered ( birdhouse) on March 2 has not arrived. ( waiting for one month). It seems...