First off, I ordered the complete series of 7th Heaven in a box set. They told me that my order would arrive in about 7-13 days. I did not receive my order until 20 days after I ordered it, although my credit card was charged immediately. I was very excited to watch my movies and then I realized that these DVDs do not play on American DVD players. My order arrived here from China, even though the country that was stated on my credit card was Kenya. This website does not offer an address for there company, nor a telephone number. The only way to contact them is by email in which they tell you that you will recieve word back in 24-48 hours, I'm still waiting on that one! Do Not Buy From This Company!