Stephane L.

! BUY YOUR HEADLIGHTS ELSEWHERE!
Received the incorrect mounting hardware. I was told via the phone that the assembly needed to be taken apart to use the provided clips... got one done only to find the clips were still incompatible with the light. The other one unfortunately, the wire pulled out of the connector.

When I asked if I could get the proper clips and a new connector...

This was the owners response:

Alan did not tell you to rip the spade connectors off the bulb.

Pulling the wiring through the grommet and pushing it back in is easy, requires no tools, and i've never seen anyone rip a h7 connector off in doing so.

As the kit has been damaged, a return is not and will not be possible. Even if i didn't believe this kit can be installed on your vehicle (it can), at this point we wouldn't accept a return.

Bulbs come $#*! assemblies, i can't sell you a connector or a wire as these parts are not available separately.

I found a spade connector repair kit on amazon for 10$ which appears to include the replacement connectors you need:

(Link to connector kit)

To be frank, i find it unlikely that someone who cant follow basic instructions will manage to correctly crimp new connectors on. I suggest you seek professional help in getting these installed, and perhaps have your other install looked at too.

I'm offended that you lied to me and told me you were being ignored by support. Although you included 0 of alan's replies in your email, its obvious he has been in constant communication with you for over a week.

I wish you good luck in getting this fixed, but i'm going to treat this matter as closed, and going to instruct alan to do the same.

-ivan