Stella M.

Wish shipping was free and that this stuff wasn't so expensive.

I recently ordered two bathing suits.(07/05/2020) From their plus size category. I was thrilled with the prices but quite sectical because of previous orders online from other websites with cheap prices. Needless to say they left me pissed and unsatisfied. With Rosegal.com I was really happy with the two bathing suits except... they didn't fit my chest. Not even close, even though I followed the size guide that was shown. I'm a 42DDD(US size) or Bust: 46in, Waist: 40in and Hips: 50in. Fit everywhere perfect. I was surprised though with how well they were made and that the material wasn't cheap feeling or looking. I contacted customer support only to realized that there was a no return policy for items that were on sale. Which both mine were. My mother liked them and they fit her so I gave them to her. She absolutely loves them. Customer support responded really quick with 3 different options to choose from though. All three were pretty awesome. I wound up choosing the first option which was to have them refund the entire amount to my Rosegal.com account. Since I still really wanted those bathing suits. It was deposited into my account really quick and they also gave me enough points to equal up to almost $9 towards my next or future order. I've done quite a bit of ordering online and definitely had my fair share of $#*!ty customer service people. But not once where the customer service people from Rosegal rude. They were really interested in making me happy. They definitely did that. Only thing I have to say is at least with their bathing suit is if you've got big ole boobies then order a size or two up from what the size guide says. I'd highly recommend this site and I'll definitely be a returning customer.