Stella L.

We ordered 3D bedding from BeddingInn - 2 king size and 1 queen. It came in a reasonable time frame. Unfortunately the queen size duvet set is the wrong size - measures 56 inches wide by 78 inches long It is so small it wouldn't even fit on a twin size bed. The sheet is also small. Tried to email the company with pictures of the duvet with overlying measuring tape, at their request, to show them the duvet cover is the wrong size. The customer service representatives (a different one each time) repeatedly find reasons for refusing to accept responsibility for their error. Each time its some excuse like "the pictures are not clear"; "we cannot see the entire item"; "the item is not smooth and it is not complete". I have resent pictures 3 times with the same result. Then, they have the nerve to offer a $6 discount on our next purchase! The worst insult ever from these people, $6 discount when the entire order was over $300 USD. Besides, I will NEVER buy from this site again.
SAVE YOUR MONEY AND STAY AWAY!

Update 12 October - So, BeddingInn contacted us after the review and are still denying there is an issue with the size. They refer us to their sizing chart which shows Queen as 88" by 90" and the one they sent is 56" by 78" (Twin on their chart). Also continue to say they cannot see the "full sides" - whatever that means. Pictures show the entire cover laid out on the floor with a measuring tape laying across the top. Should be easy to fix. I am running out of patience.