I have ordered from Keepsake Quilting several times. I love their catalogue and enjoy perusing it. The problem comes when you order something. It is very slow to arrive. When you call their Customer Service they will tell you what you want to hear but I have called three times about my last order and they told me that they would ship the part that wasn't back ordered. Today was my third call and they are still "looking in to it". I think this will be my last order from them. Missouri Star Quilting now has a wonderful catalogue and mynordwrs come very quickly without issue.
Hi Steffi,
Thank you for your feedback. We understand how frustrating that must have been and deeply apologize for the delay in your order. We hope you will try us again in the future.