The mobile was broken when it arrived already. I had sending from Germany, but I was not allowed to send it back to Germany - I had to send it to China for repair. They told me to use normal post, for not getting trouble with import duty "and the sender is responsible for all the consequences". Before I was allowed to send it back I had to prove that it's broken by sending a video showing that it is not possible to switch it on. 1 month sending to China they assumed - then 1 month for repair - then additonal the time for sending the repaired phone from China to Germany.
Dear Stefan R.
It is really pity to see this review with your unhappy shopping experience. Please tell us your order number so that we could check or help further. Any further problem or question, you could also contact our customer service or message me. Specific staffs will follow it up. Sorry to make you down. We will do best to do it better int he future. Welcome to buy again.
Best regards.
Tinydeal team.