I have purchased furniture, artwork, area rugs from Gilt. All high end designer items. Area rugs are a disaster as they are definitely NOT the same quality as I would get from Neiman Marcus or Horchow.
Ripped corners and wrinkles that DO NOT diminish.
Hi Stefano,
I am terribly sorry that your rug arrived in such condition, this certainly is not the standard that we strive for here at Gilt. If you could please forward a photo showing this to service@gilt.com ATT: Maureen I will do my best to resolve this matter for you.
I hope to hear from you soon.
Warm regards,
Maureen
#giltservice