I purched a supposed Chanel handbag. It was actually a gift with purchase for buying perfume. It never stated that it was a gwp, they called it a vip bag. I wore it twice, and it broke. I wrote customer service 5 times, and when someone finally got back to me that said it was a final sale. No where was is said that it was a final purchase. Now they won't return any correspondence. These people are nothing but con artists. Do not use this site!