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Stefanie K.

1
Level 1 Contributor

Contributor Level

Total Points
213

2 Reviews by Stefanie

  • R.W.FLAME

10/24/23

I ordered an electric fireplace with insert from this website after searching and pricing for days. I received the mantel for the fireplace, but never the insert or the remote. I have tried to chat with them on their website and get no answer. I have emailed and called numerous times and still do no have the insert. I don't think the company is actually located in the US and I think these people are scam artists. Don't waste your money.

Tip for consumers:
Spend your money on a reputable company that actally has customer service.

Service
Value
Shipping
Returns
Quality
  • Troys Florist

1/23/20
• Updated review

I ordered flowers for my grandmother's funeral. Although the money was taken out of my account, no flowers arrived, and since the 17th, the company has still not refunded me, which obviously, now that I know this is an internet scam, I realize I won't get it back. I encourage anyone effected to go to the FBI website and file what's called an ICC complaint form, it is for fraudulent websites such as this, that are set up to steal money and victimize people. Go to https://www.ic3.gov/complaint/splash.aspx and file your complaint with the FBI. This person or person responsible for this, needs to be held accountable. Enough people have been taken advantage of. This is not a legitimate company. Use your hard earned money, elsewhere.

Funeral Flowers Never Delievered!
1/15/20
• Previous review

NEVER USE THIS BUSINESS. It is an internet scam, set up to take your money and your credit or debt card numbers. This is a cyber scam and if enough people get on this we can go to the FBI and report this crime. People should not be allowed to defraud people, especially in times of grief, without repercussion. Also the customer service line, doesn't help tell you where you order is, they tell you to email, which is also part of their scam.

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