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Stefaan B.

1 Level 1 Contributor
  • 4 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Shopping, Clothing & Fashion, Travel

Member since January 2021

  • Reviews

    4

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    34

Review Distribution

4 Reviews by Stefaan

4/2/21

"Verified status of my order 7 days after placing it. Was informed by customer service agent that my items were still in the warehouse. They were not even shipped! On top of that, agent was unable to inform me when my order would ship but stipulated that it would take 5 to 10 business days to arrive at my residence after it leaves the warehouse. Waw, and I paid $13.99 for shipping and handling. NEVER AGAIN!"

Shipping
2/18/21

... please realize where you are buying from. Just like other marketing platforms (Zolucky, etc...) all these products are solely made in China and are shipped from China. Needless to say that the shipping takes forever and that your possible returns and related refunds are quite a hassle. Their website does not list a phone number nor physical address. Be aware!

2/8/21

BE AWARE - These products are made in China and are mailed from China. The shipment time is 3 to 4 weeks! Too long for me. Will never order from this site again.

* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
rens10
Jules R. – Zolucky Rep

Thank you for your feedback.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

There is no correct order number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?

We need complete information to help you address the problem.
We promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com for further help. You can also chat with us online.

Have a good day!

1/13/21

I did a couple of transactions through this portal and I am amazed by the lack of support for sellers and buyers alike. Would not recommend to anyone! Sticking with big brother: eBay.

Stefaan Has Earned 3 Votes

Stefaan B.'s review of magellans earned 2 Very Helpful votes

Stefaan B.'s review of Jemianna earned a Very Helpful vote

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