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The Fairview Heights location inside of Value City is trash. They have horrible customer service, they will cancel your order without you knowing and not even giving your money back until you notice you don't have your furniture yet. Jalil Lofton the so call manager is no help. Pay attention to your money and how the handle you. Currently waiting on a refund that has to be approved by a District manager. Throw the whole company away. Just pay cash, I've learned my lesson now.
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Since my initial post, the regional manager never reviewed my claim/account or returned my call....
