stanley S.

After about 50 tries i finally got an order in. The shopper delivered the order and i failed to unpack and check the items a big error. The shopper bought two frozen dinners i didn't order. I can't return the Wrong food, because the shopper fails to deliver the store receipt. I received a prompt refund, but had to deal with two poor TV diners. To save another trip to the store, I placed a 2nd order the next week. It took three days to get a shopper. This woman marked my milk found and I can only assume it was purchased. But it was not in my bags so it must have ended up in her car trunk. I marked no substitutions on the other items and there weren't any. I also had to guide the woman to my condo building since she got lost. Instacart refunded the items not found, but not the milk. There were two charges pending on my credit card which I'll have to monitor, another problem to deal with. My feedback to them was not kind. No one answers phone calls. So beware, "you pays your money and you takes your chances".

I was dumb enough to participate in one Kickstarter funding venture. The company was GlobellColor producing a hardware/software screen calibration device for early supporters at $139.
They charged my VISA on 8-16-16, emailed a followup note that I would receive my product in November 2016. Never got any product or followup. Kickstarter refused any responsibility and other than filing a Federal Internet Fraud Complaint I am out $139. My advice is to block Kickstarter from you email site.

Followup Report:
In November 2017, over a year later, I received the GlobellColor Suite. I immediately posted it on eBay to get rid of it and it sold quickly for $75. I was relieved, until I learned from my buyer that the license number was missing from the box and the company never emailed it to me. It took more than a dozen notes to three different emails including KickStarter before the company finally sent it. I sent it to my buyer and the nightmare was over. Here's a tip, go to Kickscammer.com and see all the scams that have occurred or are in process now. The number of frauds is big and no one is paying attention in Washington.