Natalie was super helpful in aiding me in designing my custom bedding set. I reached out via the chat on the site and she responded to me within 10 seconds of asking a question. I was able to upload a photo of some images I found on Pinterest as well as my bedroom and she suggested a color combination made specifically for me. This is the type of personalized service that I would expect from a store retail experience but not online, Bravo to Natalie Ns Flax Linens