I am quite certain this online business is not shipping any orders. However, they will still charge your credit card for an online order. Business 101 - if the "to place an order" telephone # is always busy, it is NOT a good sign. It DOES NOT mean too many customers and too few operators. The order tracking telephone # is always busy as well. Several emails were never returned. Website indicates Holiday Pricing in February. Way too many red flags... RUN AWAY.