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Their latest debacle was when they changed my sites from cpanel, to something inferior, no doubt to save money! We were told as follows:
Upcoming service interruption, Thursday, July 25 2019 at 10:00 am ET.
Due to upcoming cPanel licensing changes, we will be moving all Lifetime. Hosting plans to the 100% compatible DirectAdmin control panel.
Unfortunately, during this control panel change your hosting account will experience downtime. We anticipate a minimum 4 to 6-hour service interruption for this upgrade although it may take as long as 12 hours depending on restoration speed and factors.
Once the server is prepared, we will immediately start restoring all hosting accounts. We anticipate 80% of all accounts will be restored in under 6 hours.
We will be backing up all hosting accounts starting Monday, July 22. We recommend you do not make any changes to your hosting account on or after this date as these modifications may not be restored on Thursday, July 25.
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FOUR DAYS LATER OUR SITES WERE STILL NOT UP. Not only this, but much of our content has been deleted by them. Their support is also totally unhelpful and just ignore whatever you write.
By far the worst hosting company we have ever come across. Hosting there could be hazardous to your site's health. We have lodged more support tickets with them over two years, than with any other company - ever! Last year they corrupted one our accounts completely and rendering several of our sites useless and then asked us if we had a backup a day later! We also lost all our historical stats!
Recently we lost two more sites for no reason. They just stopped rendering. And of course, it's never their fault (according to them! Their support is appalling and non responsive and site up times are abysmal.
Last year, our sites were down for two weeks! No explanation or apology given. You can see by the reviews here, that we are not alone.
Stan C.'s review of Lifetime Hosting earned 7 Very Helpful votes
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