This was our first time ordering t-shirts for a new cafe we are opening. 15 of the 75 shirts came printed crooked, a couple others had spots of missing ink in a letter or 2, then one shirt had ink on the shoulder. I've contacted customer service who is sending out a return label to send these defective items back, THEN they will send out the correct ones once they have received the defective shirts back. I feel this could be handled better and more efficiently for the customer. They make me feel like I'm the one who cant be trusted. The shirts weren't cheap. I wont be reordering.