Purchased personalized throw for unique gift. Was suppose to have 12 kids/grandkids names monogrammed on. One name was on there 23 times. The other 11 names appear on the throw between 2 & 4 times each. Contacted sales rep for the company. She refused to issue refund. Offered me 50% off another throw! The throw was $54 and no larger or thicker than a very well used bath towel. Why would I want to purchase anything 50% off when my initial order was not accurate? Would highly discourage all from ordering from this company. Misrepresents products & no customer care at all. Big big mistake ordering from here!