Stacy R.

I had ordered two items from Wayfair, a decorative tray and a small cabinet. The tray arrived in one piece, but the cabinet was broken and appeared to have been dropped. I took pictures of the damage and sent them to Wayfair customer service. Within a short time, they called me to ask about the damage. I described the damage to the cabinet, and they offered a store credit. I used the store credit to purchase another cabinet (different style), which arrived double boxed and well-padded, without a single scratch. Their customer service was very helpful.

I was having trouble with my dishwasher and found the part from PartSelect. It appears to be genuine factory-made and not some cheap knock-off. I'm not giving a 5 because the installation instructions sent by email were not very detailed. We found more complete instructions under the dishwasher. The dishwasher works great now.