I will NEVER use this company ever again. Their first sentence states customer satisfaction guaranteed. Such a joke. They will not allow a return because it's at the Custer service reps disgression and has nothing to do with satisfaction. We were VERY unhappy and they wouldn't honor taking the return back. State that each dress is personally hand tailored so it will look different. Um no! The dress looks NOTHING like the dress online at all. Didn't matter- they will rip you off! Spreading the word to never use this company. It sucks $#*!!