Stacy P.

Ordered a FitBit July 30, credit card charged and have not received. They answer emails inquiries, but nothing happens. They finally send me a tracking number, but it was for someone else's order. Awful company.

UPDATE:
Received the FitBit almost a month after it was ordered. Box was open, not sealed. All packaging was old. Device was NOT new as promised in email correspondence with company. I was told I ordered an "open box" item and what I received, was to be expected. They sent a link I supposedly ordered from, which stated open box.
I would NEVER have ordered a personal device "open box" and specifically looked for that notation because the price was good.
Told them to and me the address to ship the FitBit I am returning and they no longer respond.
I stand by my review. Do not order from them.