Stacy L.

I was a Listia member for three years but quit because more and more people claimed they never received the items I mailed to them. At first I simply re mailed winners their seeds just to avoid them filing a dispute. Until I got one woman who claimed she didn't get seeds I had mailed to her three times! This became such a problem I closed my account.
But I loved the site and re opened my account in February of this year. And I re mailed seeds when winners claimed they didn't receive them. Then I stopped re sending seeds because for some reason I thought Listia would stand behind a trusted seller. I left again for the same reason: more and more people were claiming they didn't receive their items. Listia refunded their credits because, "We don't require tracking numbers or delivery confirmation, but we recommend them for your own protection since it's the only way to prevent your credits from being returned to the Winner if your item is not received." Which says to me they believe the winner rather than the trusted seller because it sure doesn't say "if the winner claims they didn't get their item.
I listed hard to find flower seeds on this site and kept records to be sure I mailed every item won to the winner. I have listed close to 2000 auctions on this site, more than 100 since I returned in February of this year. In just those auctions I listed since my return, 19 claimed they never received the seeds they used up to 10,000 credits to win. I knew what was coming when people claimed they hadn't received their items and asked Listia to intervene. In all but three cases, the winner got their credits refunded, leaving me with negative feedback, no seeds, out of the money spent on shipping and in some cases insulting comments with negative feedback. I cannot afford to use tracking, it would double the price of shipping; to do so would cost more than the benefits of being on this site. And unless it was big enough to require a package, none of the items I won ever came with tracking, in fact only about 5 of the roughly 365 items I won came with it. It seems to me when that many people claim they didn't get their items from a trusted seller it should be obvious that a whole lot of scamming is going on, especially with the large amount credits concerned. While I really love the idea of Listia I closed my account again For one reason I think it is sad that scammers can ruin the status I worked hard to gain. In addition, I am on a fixed income, adding tracking when I already buy bubble wrap, envelopes and extra postage for hand sorting to get items to their winners would cost so much I be better off buying the things I wanted there, not to mention the fact that I got soooo tired of hearing listia agents use that same refrain, "We don't require tracking but..."