I bought several times from them. Two first orders were perfect, it took couple of weeks to get to me, which is okay for shipping from China. One time the didn't add an eyeliner, and I didn't even noticed that when I got the order, until it came to me with a separate parcel, that was a nice surprise. The last order there was a problem with my credit card, so they couldn't send it, but that was mostly my bank's issue. I wish they had more variety of items, I would order more then.