Stacy A.’s Reviews of Shari's Berries & more

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Shari's Berries

Candy

“Can't even correct the problem efficiently”

3/1/19

• Updated review

Can I do negative stars here? Here's an update: I was supposed to receive a replacement order and full refund (according to the customer service rep) for the incorrect order that was sent on Valentine's Day for my boyfriend, but the order couldn't be shipped for two weeks - set to deliver on February 26th. Fine. So what happens? I receive a HALF refund and the order never came. Today, March 1st, I call to see where the replacement order is and it was NEVER PROCESSED. WHAT A JOKE.

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“Don't waste your money or time”

2/15/19

• Previous review

I ordered the Sweet Surprise gift box for my boyfriend for Valentine's Day - it is full of fruity candies which is great because he doesn't like chocolate - BUT they sent the wrong order and it was ALL CHOCOLATE. I called the next day to have the order corrected and they said they wouldn't be able to ship a replacement for 11 days. 11 days? Really? After pushing further, I found out that it was only going to take that long because there were so many people calling in with complaints of incorrect orders. Don't waste your time with this one! The picture on the left is what I got, and the picture on the right is what I ordered. Not even close!