Over the past three months I have been locked out of my account four or five times. Customer service takes DAYS (once over a week) to get back to me then proceed to tell me I violated TOS which is ridiculous. Then they tell me its because I'm spamming. I think they have no excuse, they're just lazy and do not care about their clients. They will eventually give me the option to put my verification information in, then tell me it isn't correct! Wrong email, wrong phone number. The people on the site isnt even that great and the cam whores take away the people so there's no one to have a conversation with. I've been on since My Yearbook and it's familiar and also it pissed me off saying I'm doing things I'm not.