Wonderful, reliable supplier for my small jewelry business. Their web site is one o free best for being easy to navigate and to filter results. The quality is quite good, and they make returns easy if you don't like what you get. They aren't my go to place for super premium items, but even their C and D quality gemstones look very good.
Their pricing scale is quite different from other emailers - discounts are based on number of items, not retail value. Their are four prices for most items: a base price, a discount if you buy at least15 items in your order (any item - it doesn't have to be 15 of the same product), a deeper discount for 50 items and the deepest discount for 100. I can generally wait to place a large order to qualify for the best one. If I'm within 20 items or so, I just sort the site by price, and I can usually find something for $1, and just buy 20. That extra $20 has saved me hundreds off my total price, in the past.
The web site offers lots of great, free advice, including a fairly comprehensive "EncycloBEADia." Their staff is extremely knowledgeable and friendly, and they will spend time, via phone or online chat, to help with design and product selection.