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I booked with opodo awaiting confirmation. Theyd processed my payment and for some unknown reason rejected my payment. Then they tried to process it at a later time but got declined therefore cancelling my booking. Upon investigation with my bank I was advised the above and that I would need to wait 10 working days for the funds to be refunded back to my account. When trying to approach opodo several times I got hand balled to machines and waiting in lines unattended. Who even know if Ill be refunded at this stage because I keep getting told they never processed my card! Furious to say the least and will never recommend this service EVER! I want my money back! This company needs to be SHUT DOWN FOR GOOD!
Stacey R.'s review of Opodo earned a Very Helpful vote
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Hello Stacey,
Thank you for bringing this to our attention, my apologies that you had this experience.
Can you please update your profile with your booking reference number so we can have an agent contact you privately regarding your concerns.
Best regards,
Christos - Customer care.