I am so upset I didn't check these reviews before sending in my items. I sent in at least $35 worth of merchandise and received $7 for it. The prices listed online as the payout for your items are completely inaccurate and they charged me a shipping fee, which was more than what they paid me and was not stated on their site. I sent in a complaint letter and received no response, not even a simple apology for their lies. I would rather donate my items to others than "sell" them to this company and allow them to steal my merchandise. Whatever you do, do not sell to them.