Ordered my dress, paid $500 au dollars for it. They sent me a dress that was made incorrectly. Completely wrong! I contacted them and they agreed that they would refund, but I had to send the dress back at my own expense ($70 au). They received the dress then said they would give me only a partial refund ($275 au) as the dress was custom made, although on their refund policy it states 'refund if style is incorrect'. They now have the dress and half of my money. Ultimately they have stolen from me as I have nothing to show for it. I have proof and am happy to email it through to anyone who wants to see it for themselves. I am currently seeking to mark the transaction on my credit card as fraudulent activity.