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I should have known better as I did a clean out bag with them once before. This time I did a major clean of my closet and sent really great items, including a brand new pair of Toms Avalon sneakers ($59) that were unworn as they were too small. They were not "accepted". Also a Prada blouse that was purchased in Milan for $500 and barely warn... not "accepted". I have a list of 17 items, ALL name brand and great condition. 4 were accepted for a total pay out of $10.60. TOTAL RIP OFF and lesson learned.
Stacey H.'s review of thredUP earned 8 Very Helpful votes
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Hi Stacey,
We are sorry to hear that you were unsatisfied with your Clean Out experience. The items described were rejected due to the nature of the garments and marked "unclean/stained".
Although we wish to accept as many items as possible, we can not guarantee the acceptance of all items, in accordance with our strict quality and acceptance standards. For further assistance with your bag, you can always reach out to our Customer Service via support@thredup.com. Thank you.