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Stacey D.

Contributor Level

Total Points
160

2 Reviews by Stacey

  • Groupon

3/13/19

The deals that you can get from this company are usually pretty good. But for some reason when you go to use it most of the time the purchase you got to use always tells you there is some kind of fine print that only allows this or that, but for some reason the fine print is rarely found. And on top of this it's got to be the worst customer service on the Earth. They tell you to chat to email and other things and leave a message for a call back either by email, or chat and yet even though I have done so nobody ever calls back. Even when I order something and it says it's been processed and a minute later it says refunded, it tells you to call the same number that only has a recording that gives you options on how to resolve your problems. But once you have exhausted all of those options and not have worked so far you are just stuck out. Because nothing gets done. They are also associated with living social which is another place that also has good deals what is the same as Groupon oh, so you can actually not talk to anybody there either. They really need to do something about the customer service it's brutal!

FTD
  • FTD

11/10/17

I ordered from them twice, and the 1st time for my aunt's funeral and they called ME to tell me they couldn't find a florist in that town that was open. I explained that WHY I put the zip code for the bigger city next to it, and when the wreath got there it looked liked a scrawny wilted version of the picture. Them I just ordered some for my Dad for veterans day, and I almost died when my sis in law sent me a picture! NOTHING like what I ordered and no vase. I wouldn't pay 5.00 on the street for them. Horrible place, they obviously don't follow up on there orders.

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