You pay for a service that you don't recieve and you DONT see you credit report instantly. No one in the call center has a clue. And they don't care if you don't recieve the service. It makes ne even more mad when a company called rewards now also take money from your bank and guess what... its the same company. They don't give a damn about providing goos customer service, thay jus go by what the computer says. Save your money and don't resigter with them or you will regret it!